Shipping policy

Thank you for shopping with Amavi! We strive to provide you with exceptional service and ensure your shopping experience is seamless. Please review our shipping policy to understand how we handle the delivery of your orders:

1. Order Processing:
   - Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
   - Please note that order processing may take longer during peak seasons or promotional periods.

2. Shipping Methods and Times:
   - We offer several shipping methods, including standard and expedited options, to accommodate your needs.
   - Shipping times vary depending on the destination and the selected shipping method. Estimated delivery times will be provided during the checkout process.
   - Maison Bramble primarily utilizes reputable shipping carriers to ensure reliable and timely delivery of your orders.

3. Shipping Fees:
   - Shipping fees are calculated based on the shipping method selected, the destination of the package, and the weight and dimensions of the items in your order.
   - Shipping fees will be displayed during the checkout process for your review before completing your purchase.

4. Order Tracking:
   - Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
   - You can track the status of your shipment by using the provided tracking number on the carrier's website or through your Maison Bramble account.

6. Delivery Issues:
   - In the event of delivery delays or issues, please contact our customer service team at [insert contact information]. We will work diligently to resolve any concerns and ensure your satisfaction.
   - Maison Bramble is not responsible for delays caused by factors beyond our control, such as inclement weather, natural disasters, or customs delays.

7. Incomplete or Incorrect Addresses:
   - Please ensure that the shipping address provided during checkout is accurate and complete. Amavi is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
   - If you need to update your shipping address after placing your order, please contact us as soon as possible to make the necessary changes.

8. Order Cancellation:
   - If you need to cancel your order, please contact us immediately. Once an order has been processed and shipped, it cannot be canceled.
   - If your order has not yet been processed, we will do our best to accommodate your cancellation request.

9. Lost or Stolen Packages:
   - Amavi is not liable for lost or stolen packages confirmed to be delivered to the shipping address provided during checkout. We recommend selecting a secure delivery location or opting for signature confirmation if available in your area.

10. Returns and Exchanges:
   - Please refer to our Return Policy for information regarding returns and exchanges of products purchased from Amavi.

11. Contact Us:
   - If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at [insert contact information]. We are here to assist you and ensure your shopping experience with Amavi is enjoyable and hassle-free.

By placing an order with Amavi, you agree to comply with our shipping policy outlined above. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing Amavi!